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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of William Gilbert

William Gilbert

July 18, 2024

5  out of  5
rating by William Gilbert
"Deanna is always very helpful and can either answer questions directly or she knows where to get the answers. The Gilbert family have had accounts with SF out of FW for over 3 decades and we appreciate all of the assistance over the years through some very difficult times and some very good times. I recommend the SF team out of FW to anyone who ask. Thanks again."
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Scott Stewart

July 6, 2024

5  out of  5
rating by Scott Stewart
"Great service! The ladies in the office are the best!!"
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Amely Burciaga

May 1, 2024

5  out of  5
rating by Amely Burciaga
"Excelente atención por parte de Deya, siempre amable y atenta a mis dudas, soluciones inmediatas y concisas"
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Tiffany Hill

March 26, 2024

5  out of  5
rating by Tiffany Hill
"LOVE this office !! The staff are amazing, super helpful and I would not trust my business's insurance with anyone else."
We responded:
"Thank you so much for your kind review of the Ken Hinojosa State Farm Agency in Friendswood, TX. We strive to provide excellent customer service and look forward to continue working with you going forward."
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Tommy Kennedy

January 30, 2024

2  out of  5
rating by Tommy Kennedy
"Not the best customer service. It’s always hit and miss. Sometimes they can be pretty rude. Progressive was cheaper so I went back to them."
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Reggie Newkirk

January 25, 2024

5  out of  5
rating by Reggie Newkirk
"I have had so far a great experience and support from my agent / agents. Quick response to questions and the guidance to help me make the best decisions for my families needs."
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Frank Osborn

January 24, 2024

5  out of  5
rating by Frank Osborn
"Top notch agency that I have been with for over 20 years. Fine example of professional people who are truly concerned about their customers."
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Manfred Knupfer

July 12, 2023

5  out of  5
rating by Manfred Knupfer
"Helpful and Kind,told me to work it in a good way,so I can Under stand"
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Louise Janis

February 6, 2023

5  out of  5
rating by Louise Janis
"Laura was very pleasant and helpful. She went out of her way to make this change easy. I really appreciate all her help."
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Norma Tamez

November 17, 2022

5  out of  5
rating by Norma Tamez
"I have been with State Farm as a teen up into adulthood. Deyanira Martínez is incredibly helpful and knowledgeable when I have had questions about my policies. She is quick to respond and does not make you feel like a burden. I highly recommend anyone consider this office when shopping for insurance!!"
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Abby Hernandez

November 17, 2022

5  out of  5
rating by Abby Hernandez
"Switched about to State Farm about 6-7 months ago and this is honestly the best insurance company ever and our agent, Deyanira Martínez is wonderful. She is always available to talk to me whenever I have questions about my policies. She is quick with her responses and cares so much about her clients! I highly recommend working with her and the rest of the office staff!"
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Charlie Pfeiffer

September 21, 2022

5  out of  5
rating by Charlie Pfeiffer
"Deanna is great. She is very quick to respond and always takes great care of us. Highly recommended!"
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Chuck McClellan

November 26, 2020

5  out of  5
rating by Chuck McClellan
"Handled claim quickly. Closed smoothly. Thanks!"
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Stu Crouch

October 19, 2020

1  out of  5
rating by Stu Crouch
"State Farm. Says it all."
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Audrey Hamilton

October 17, 2020

5  out of  5
rating by Audrey Hamilton
"My questions and concerns about my policies were answered to my satisfaction."
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Mark Villarreal

October 9, 2020

5  out of  5
rating by Mark Villarreal
"Excellent service, Kens team is on it. Anytime I need changes or help they get back with me right away. I would recommend them without hesitation"
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Joneshall1234

September 21, 2020

5  out of  5
rating by Joneshall1234
"My insurance agency , great service and customer support."
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Duke Dirksmeyer

September 14, 2020

5  out of  5
rating by Duke Dirksmeyer
"The greatest best serice in the industry Jake is AWESOME"
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Brittany Boyke

March 11, 2020

5  out of  5
rating by Brittany Boyke
"Marcia Scott has been very helpful while Ken washout of town. She still continues to assist me actually. Thanks Ken and Marcia, you make a great team!!"
We responded:
"Brittany! Thank you so much for your review! Marcia has helped many people, and she and the rest of the team will continue to work very hard for you! We appreciate you letting others know about us, and we are happy to provide the best customer service possible! Ken Hinojosa State Farm - Friendswood, TX"
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Bonnie Ryan

October 30, 2019

5  out of  5
rating by Bonnie Ryan
"My husband and I have been with State Farm for years. Marcia has been a life saver. She is knowledgeable, professional, and very kind. Thank you!"
We responded:
"Bonnie! Thank you so much for your review! Marcia has helped many people, and she and the rest of the team will continue to work very hard for you! We appreciate you letting others know about us, and we are happy to provide the best customer service possible! Ken Hinojosa State Farm - Friendswood, TX"
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Rebekah Nichols

October 3, 2019

5  out of  5
rating by Rebekah Nichols
"This insurance agency is amazing. Marcia has been a great representative to me and my family throughout the years!"
We responded:
"Rebekah! Thank you so much for your review and kind works for Marcia and the team! We believe that customer service should always come first, so we will continue to make sure you enjoy your customer experience with Ken Hinojosa State Farm! We are happy to have you in the family, and we really appreciate you letting others know about us! Ken Hinojosa State Farm - Friendswood, TX"
Profile photo of Kate Wills

Kate Wills

October 1, 2019

5  out of  5
rating by Kate Wills
"We've used this State Farm location for a number of years. Each time we've needed their assistance they are always so supportive and provide us with the help we need in the friendliest manner. I highly recommend this agent!"
We responded:
"Kate! Thank you so much for your review and kind words! We are here to be more than just your insurance provider - we are your family! We will continue to work hard for you and do all that we can to ensure that you have the best customer service and experience as a part of the Ken Hinojosa State Farm Family! Ken Hinojosa - Friendswood, TX"
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Toni Tamborello

September 16, 2019

5  out of  5
rating by Toni Tamborello
"Very professional and Excellent service!"
We responded:
"Toni. Thank you for your review of our agency. We appreciate the feedback and look forward to serving your needs moving forward. Ken Hinojosa State Farm - Friendswood, TX"
Profile photo of Deborah Lett

Deborah Lett

September 10, 2019

5  out of  5
rating by Deborah Lett
"The staff is friendly and always helpful. I recommend them highly. Thanks Marcia!"
We responded:
"Deborah! Thank you so much for your review! Marcia has helped many people, and she and the rest of the team will continue to work very hard for you! We appreciate you letting others know about us, and we are happy to provide the best customer service possible! Ken Hinojosa State Farm - Friendswood, TX"
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Morgan Duram

July 22, 2019

5  out of  5
rating by Morgan Duram
"Truly the best insurance agency there is with the best customer service. I've been such a needy client, but they've taken care of me every step of the way without hesitation. I cannot thank this team enough, especially Marcia Scott. She's been truly a blessing."
We responded:
"Morgan. Thank you for your review of our agency and especially our team member Marcia. Our goal is to ensure every customer receives our highest level of customer service. We look forward to continue working with you into the future. Ken Hinojosa - State Farm, Friendswood, TX"