State Farm® Insurance Agent Ken Hinojosa

"I was with progressive for 3 years. About 4 months ago I called them to try and lower my monthly payment but after the conversation they raised my payment $50. Talked with Adam Bates today to get a quote just because I was curious and with the same coverage I had with progressive he was able to cut my payment in half. Quick and easy process and he was very helpful. Can’t thank him enough."

"Adam Bates was awesome and he saved me a lot of money. Best rates I've ever seen, and he's highly communicative."

"After a move and a big life change event - I found some old paperwork from SF and I was about to be late on a payment. Called the office and Laura E not only got the process corrected to avoid wait time for mailing the payment - she also got me set up on auto pay so I do not have to go through this again. Thanks very much Laura E at the KH-FW office."

"I’ve been a State Farm customer since I started driving at 18, and throughout the years, I’ve consistently felt supported and genuinely cared for—something that’s become increasingly rare today. My experience with the team at the Ken Hinojosa office, especially Laura and Deja, has truly reinforced why I’ve stayed loyal for so long.
Laura recently helped me during my policy renewal, and I can honestly say she went above and beyond. While I was considering switching to another company for a lower rate, she stayed on the phone with me, patiently walking me through my options and making sure I fully understood my coverage. She wasn’t just trying to “keep my business”—she was making sure I was making the best decision for myself. That level of honesty, kindness, and dedication is something you just don’t come across often anymore.
Deja was equally incredible when I had to file a claim after another driver hit my car. Despite having clear evidence—photos of the accident and the other driver’s ID—their insurance initially tried to deny responsibility. Deja didn’t just accept that outcome. She advocated for me, escalated the issue through multiple channels, and made sure everything was handled properly until the claim was finally resolved. Knowing someone is willing to fight for you like that makes all the difference.
What stands out most about this office is that they treat you like more than just a policy number. They know you, they listen, and they genuinely care about your well-being. In a time where so many services feel automated and impersonal, having a team you can call and trust is invaluable. It’s not just about saving a few dollars—it’s about having people in your corner when it matters most.
If you’re in the area or have the option to choose your office, I wholeheartedly recommend this one. The level of care they provide feels like something from another era—like when things were made with pride and intention, not mass-produced or rushed. It’s not about being flashy or overly polished; it’s about being real, dependable, and built on genuine human connection. And that’s exactly how they make you feel—like you matter!!! Thank you guys all for being incredible!"

"Ken and his office staff are exceptional to do business with. Always pleasant, always available and knowledgeable to help you meet your needs. Highly recommend this office and many thanks to Laura."

"Deyanira is great… I relocate from Fl transferring my insurance to Tx.. later add a person to my insurance then … a car and she has been more than helpful with questions and quotes… Thank You!!!!"

"Viviana Durán help me in everything, great customer service, she help me through all my paperwork and explaining every aspect"

"Ken's office staff is AMAZING. I have all of my insurance and financial products with his office!"

"This State Farm location provides excellent service! The team is friendly, knowledgeable, and always quick to respond. They make insurance easy to understand and truly care about their clients. Highly recommend! Ask for Deanna!"

"I have been with State Farm sine 1988. Never thought of changing. Working with Kens office for many of those years. I have especially enjoyed working with Deanna. Never had to worry if I had too much or too little coverage. Deanna knows exactly what I need."

"Been with Ken Hinojosa for years and I have no complaints. I’m always able to reach someone when I need help with something and the few times I’ve had to make claims, my rates didn’t skyrocket. Deanna in the office is always super helpful and friendly."

"Responsive & attentive. Staff is polite & friendly & office is always clean."

"I definitely recommend State Farm Insurance! Deya has been amazing to work with — super helpful, knowledgeable, and always quick to respond. She makes everything easy to understand and is really easy to talk to. I appreciate how patient and reliable she’s been throughout the whole process"

"Deanna is so so helpful and responsive. She always answers me in a timely manner!"

"I was happily surprised by the extra efforts made to help me with an insurance need when I dropped into the office. Friendly, helpful, and expedient! Made my afternoon!"

"This State Farm agent made transferring all my vehicles a breeze.
The preson I dealt with Laura E. made everything simple. She went above and beyond. I will definitely continue to do business here.

And best of all my payments dropped almost 50% of what I was paying before."

"Laura and the team are excellent to work with. Always really helpful and responsive"

"My agent is Ken Hinjosa in Friendswood,TX. I have never even met him. I have however been with this State Farm location since 2001 where I met Deanna. She is the reason I have ‘stayed’ with State Farm to this day. I call or text and get an immediate response with an answer or letting me know she is looking into whatever issue I am concerned about. She goes above and beyond to work with me in every situation, every time. I have referred several friends and family to ‘her’ State Farm because of her specifically. I keep telling her she better never quit because I would be lost without her. Thanks for being the best at what you do, you are irreplaceable!
Susan Jordan"

"Deanna has the answers to my questions before I even ask them. She is the best! Highly recommend Ken’s office."

"Always helpful and informative."

"Everyone is very nice and helpful! I have been with this agent for over 10 years and planning on staying. Deanna is the best, she is always available and very prompt."

"Melissa was so helpful and amazing"

"Great experience. Super helpful and great follow up."

"Great customer service!"

"Enjoyed working with Melissa on updated information and my account summary. Thanks for your continued support ."