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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Gilbert

July 18, 2024

5  out of  5
rating by William Gilbert
"Deanna is always very helpful and can either answer questions directly or she knows where to get the answers. The Gilbert family have had accounts with SF out of FW for over 3 decades and we appreciate all of the assistance over the years through some very difficult times and some very good times. I recommend the SF team out of FW to anyone who ask. Thanks again."
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Tiffany Hill

March 26, 2024

5  out of  5
rating by Tiffany Hill
"LOVE this office !! The staff are amazing, super helpful and I would not trust my business's insurance with anyone else."
We responded:
"Thank you so much for your kind review of the Ken Hinojosa State Farm Agency in Friendswood, TX. We strive to provide excellent customer service and look forward to continue working with you going forward."
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Frank Osborn

January 24, 2024

5  out of  5
rating by Frank Osborn
"Top notch agency that I have been with for over 20 years. Fine example of professional people who are truly concerned about their customers."
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Louise Janis

February 6, 2023

5  out of  5
rating by Louise Janis
"Laura was very pleasant and helpful. She went out of her way to make this change easy. I really appreciate all her help."
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Abby Hernandez

November 17, 2022

5  out of  5
rating by Abby Hernandez
"Switched about to State Farm about 6-7 months ago and this is honestly the best insurance company ever and our agent, Deyanira Martínez is wonderful. She is always available to talk to me whenever I have questions about my policies. She is quick with her responses and cares so much about her clients! I highly recommend working with her and the rest of the office staff!"
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Chuck McClellan

November 26, 2020

5  out of  5
rating by Chuck McClellan
"Handled claim quickly. Closed smoothly. Thanks!"
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Audrey Hamilton

October 17, 2020

5  out of  5
rating by Audrey Hamilton
"My questions and concerns about my policies were answered to my satisfaction."
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Joneshall1234

September 21, 2020

5  out of  5
rating by Joneshall1234
"My insurance agency , great service and customer support."
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Brittany Boyke

March 11, 2020

5  out of  5
rating by Brittany Boyke
"Marcia Scott has been very helpful while Ken washout of town. She still continues to assist me actually. Thanks Ken and Marcia, you make a great team!!"
We responded:
"Brittany! Thank you so much for your review! Marcia has helped many people, and she and the rest of the team will continue to work very hard for you! We appreciate you letting others know about us, and we are happy to provide the best customer service possible! Ken Hinojosa State Farm - Friendswood, TX"
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Rebekah Nichols

October 3, 2019

5  out of  5
rating by Rebekah Nichols
"This insurance agency is amazing. Marcia has been a great representative to me and my family throughout the years!"
We responded:
"Rebekah! Thank you so much for your review and kind works for Marcia and the team! We believe that customer service should always come first, so we will continue to make sure you enjoy your customer experience with Ken Hinojosa State Farm! We are happy to have you in the family, and we really appreciate you letting others know about us! Ken Hinojosa State Farm - Friendswood, TX"
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Toni Tamborello

September 16, 2019

5  out of  5
rating by Toni Tamborello
"Very professional and Excellent service!"
We responded:
"Toni. Thank you for your review of our agency. We appreciate the feedback and look forward to serving your needs moving forward. Ken Hinojosa State Farm - Friendswood, TX"
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Morgan Duram

July 22, 2019

5  out of  5
rating by Morgan Duram
"Truly the best insurance agency there is with the best customer service. I've been such a needy client, but they've taken care of me every step of the way without hesitation. I cannot thank this team enough, especially Marcia Scott. She's been truly a blessing."
We responded:
"Morgan. Thank you for your review of our agency and especially our team member Marcia. Our goal is to ensure every customer receives our highest level of customer service. We look forward to continue working with you into the future. Ken Hinojosa - State Farm, Friendswood, TX"